Terms of service

Hritva operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a seamless jewellery shopping experience (the “Services”). Hritva is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our Services, place an order, or communicate with us.

Personal Information We Collect

We may collect information such as your:

  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Payment-related information
  • Device and browser information
  • IP address
  • Website usage and interaction information

How We Collect Information

We collect information directly from you when you place an order, create an account, contact us, or interact with our website.

We may also automatically collect certain information through cookies and similar technologies when you browse our website.

How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders.
  • Process payments and provide order updates.
  • Provide customer support.
  • Process eligible returns, refunds, or cancellations.
  • Improve our website, products, and shopping experience.
  • Send promotional or marketing communications where permitted.
  • Prevent fraud and protect the security of our Services.
  • Comply with applicable laws and legal requirements.

How We Share Your Information

We may share your information with Shopify and trusted third-party service providers that help us operate our business, including payment processors, shipping and delivery partners, analytics providers, technology providers, and customer support services.

We may also disclose information where required by law or when necessary to protect our rights, customers, or Services.

Shopify

Hritva's online store is powered by Shopify. Shopify may collect and process information about your use of our website to provide and improve its services.

You can learn more about how Shopify handles personal information through the Shopify Consumer Privacy Policy.

Cookies

Our website may use cookies and similar technologies to remember your preferences, keep items in your cart, understand website usage, improve our Services, and support marketing activities.

Data Security

We take reasonable measures to protect your personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also opt out of promotional communications at any time by using the unsubscribe option provided in our messages.

Changes to This Privacy Policy

Hritva may update this Privacy Policy from time to time to reflect changes to our business practices, Services, or applicable laws. Any changes will be published on this page